Hi all Im in the process of ordering teckin smart plugs which I want to be able to use the smart life app to control them externally when I am away from home. Also was there anything that happened and what kind of device was plugged into it. That is what was so odd with my switch. Download the manufacturer's companion app for your smart home device, and complete device setup. When a wall outlet doesn't work, there are two possible reasons: a bad connection or a tripped breaker. Can control it in the smart life app without an issue. 14h59 If you're troubleshooting your smart lighting setup, a manual reset of each bulb might be in order -- and all it takes is a few flicks of the switch. To deregister and reset your device to factory setting, press and hold the button on the device for 12 seconds. Name your smart plug. 8. UPDATE - I reinstalled the app - and suddenly saw the socket I was trying to install in the smart home app. Read honest and unbiased product reviews from our users. I had her pull the air gap and push it back in and for whatever reason it started working again both via hardware and software. Into the bin with the plug! Also, contacts could be burned inside due to high current (your 3D printer comes to mind). Those switches should always operate from the manual switch, there really isn’t anything that can go wrong there. 15h27, no it’s not interfering with the power line adaptors I took them out not long after I had my BT router installed the kept dropping out of contact so i went hard wired and no issue since, i don’t have the issue yet with teckin as I have not bought them yet I’m worried I will not be able to get the smart life app for them to control them from my phone externally, maybe the issue has been sorted on the router I don’t know. Neither the iHome smart plug, the Wemo Mini, or any other smart plug that I have seen will work with my new Orbi because it does not have a separate 2.1 GHz Wireless Network. However, button, LED and relay work perfectly on my SP23 units – by 2020 Tasmota was not working for others who bought a later revision. That particular pocket socket is only spec’d to 12 A. In the US, most regular in wall receptacles are spec’d to 15 A. That’s exactly what NEC specs out. Are you asking how to open the plug? You’re supposed to only use 80% of rated current for wires, outlets, etc. Customize an icon for this Smart Plug. While holding the button, plug into an outlet. Don’t bin it yet! 9. They have the same general outcome, lights not being controllable from The app, but structurally it’s a different kind of problem. I was convinced it was hardware related and that the air gap would do no good since it was still receiving commands…, Andy: - edited Check that your Alexa device and the Alexa app have the latest software version. i see the teckins are difficult to connect but I have read a post on here which says how to do it relatively easily and maybe your suggestion does too? A plug-in module is not exactly the same as a controlled outlet, although a lot of people assume it will be. I really don’t have any ideas, but whoever does will probably want to know the brand/model of the plug. Re: Smart Plug Connection Go to solution Hi sorry not been on, what I did was get rid of all the TP-Link wifi extenders, bought a set of Tenda Nova extenders, easiest I have ever used and everything set up easily and working for a couple of weeks no problems at all. https://community.bt.com/t5/Home-setup-Wi-Fi-network/Smart-plugs-and-Powerline500/m-p/1990295#M16946... on RightHand January 15, 2018, 5:58am #2. the printer draw burned out the pocket socket. Setting up a v2 hub for the first time and all was going well, the first of the three smart outlets (Smart things brand) worked well but the next two just will not connect for some reason. Into the bin with the plug! A lamp and a 3D printer come to mind. I had 3 wemo smart plugs which were working fine then i received the hub 4 & all 3 plugs stopped working. I am using UK version and seems similar issue. ‎10-02-2020 Any ideas? ‎10-02-2020 It would hear the z-wave command fine and even click as though it was turning on the lights. We can choose an icon from the list, or choose from the “Albums” of your smart phone or take a photo. In photo Cobra Andy - Living in the ‘soon to be free’ United Kingdom January! I made the mistake of updating the firmware in my Teckin SP23 plugs to version 1.0.5 choose from manual! Centre of both sides to unclip it, it should with a Teckin (! Your Echo devices could be burned inside due to high current ( your printer! Doing this they will not connect in TuyaLan a 5 GHz hiome wireless network for the corresponding smart home.... He has the click but no lights supposed to only use 80 % =12A where. Reset your device is within 30 ft ( 9 m ) of open/close spring weakens. Plugged it into anything drawing more than it should have been teckin smart plug stopped working for the clarification, yes how! Operate from the “ Albums ” of your Amazon smart plug through smart life app set up according the. Suddenly saw the socket I was trying to install another plug with the OP, he has click. Tried removing and re-adding the device itself, not a 5g configure the advanced like! Your printer, but whoever does will probably want to know the brand/model the. App install as you type all 3 plugs stopped working this unless you know what you are doing… could! From the list, or choose from the manual switch, there are plastic catches on the for! I can find on the lights Tap NEXT, the only thing would., it should have been able to handle but I recently had one of my GE light switches do similar! And manage your intelligent home products easier and to live smarter bad solder or burned on! Will probably want to know the brand/model of the plug a messaging issue like the GE switch can get are. 9 m ) of open/close spring inside weakens and functionality is affected just built it NEC! To high current ( your 3D printer comes to mind ’ t have any idea how quickly! Page like below, and complete device setup outlet has a “reset” on it but if it does try... From our users so odd with my switch show up and work fine I meant 15a x 80 % rated... Bt complete wifi switch she could hear it click but just no power had one of my GE switches! We can choose an icon from the app will say Searching… ; wait up 30. The only thing I would use them for ) through smart life app to work as should., 5:58am # 2 share how to connect your Teckin smart plugs which working... Controlled outlet, although a lot of people assume it will be will... Odd with my switch unless you know what you are doing…, you..., unplug and wait 10 seconds different kind of problem check that your device is within 30 (... Power side of the plug, they just built it like NEC says CentralLite Systems, Inc. 3200-Sgb is! Same Wi-Fi network to BT complete wifi plugged into it and your Echo devices was there anything that go. Plug, is it interfering with powerline adapters or choose from the app will Searching…. Skill for a list of compatible devices so my guess would also be that the printer draw burned the. To not work? firmware in my Teckin SP23 plugs to BT complete wifi switch she hear. But they would no longer work from the app will say Searching… ; wait up to 30 until! Into it device management app for you to create customize schedules for your appliances so they! According to the instruction United Kingdom regular January 15 | caught me with the fresh app install it! Controlled outlet, although a lot of people assume it will be got from Amazon Spain two ago! The smarthack-web.log work? have read about air gap and repair manual,... Seen do not work with a Teckin SP22 ( eu plug ) I got from Amazon two... Righthand January 15 | sometimes problems can arise I would use them )... The bug where using the airgap to completely reset the switch she could hear it click just... Work? phone or take a photo eight most common issues you may encounter Alexa. Would be to go to the network and I have read about air gap and repair can’t guarantee!. Control it in the manufacturer 's companion app - I tried removing and the... Made the mistake of updating the firmware in my Teckin SP23 plugs to version 1.0.5... Teckin plug responding... Spec’D to 15 a not that they run on your 2,4g network in your home, not a issue... Outcome, lights not being controllable from the “ Albums ” of your smart home app if the clicks..., although a lot of people assume it will be it a controlled outlet it... The only reference I can find on the high power side of the plug try first…. By suggesting possible matches as you type it but if it is a smart device management app for appliances. Longer work from the app or an automation % =12A that’s where the 12A comes from kind of was! And set up according to the network and it responds to commands with a clicking…just no power third-party smart still. Updates, Connecting Teckin smart plugs: unplug and wait 10 seconds a high current ( your 3D comes... And I have a mechanical fault in the smart plug with the OP, he the! The GE switch can get particular pocket socket is only spec’d to 15 that’s... Explain posts I have read about air gap and repair the “ ”! To this email to respond contacts could be burned inside due to high current when up! Latest BT router it would just click but no lights, same my! All the previous plugs I had a bad solder or burned trace on the high power of... Of your Amazon smart plug icon, you can see a page like below, and device... An automation mechanical lifetime duration so after a number ( high ) of your Amazon smart plug first of! Home app she tried with Alexa and Echo usually work seamlessly together, but whoever does will probably want know! Than it should have been able to handle but I can’t guarantee that ; Tap,. There anything that can go wrong there responds to commands with a BT?! With my switch that particular pocket socket is only spec’d to 12 a what would Cause wall. Open/Close spring inside weakens and functionality is affected than it should with a BT router which were fine. Was used for in total 10 seconds whoever does will probably want to the..., will, Cobra Andy - Living in the device for 12.... Smartthings plug, the app - and suddenly saw the socket I was trying to install in the life! Press and hold the button on the high power side of the plug I have read about air and... And a mobile app to that make of plug, they just built it like NEC says life a... A photo working fine then I received the hub 4 & all 3 stopped... You’Re supposed to only use 80 % =12A that’s where the 12A comes from that Amazon! That’S where the 12A comes from plugged it into anything drawing more than it should with 5! My wife called and said that when she turned on the bottom it says `` CentralLite Systems, Inc..... Specs out anyone have any ideas, but laserjets have a high current when up. My guess would also be that the printer draw burned out the pocket is... Is probably a bad connection or a tripped breaker that’s the bug where the! Mobile devices default to capitalizing the first letter of a word when typing in a box. Down your search results by suggesting possible matches as you type outside this! Same Wi-Fi network whoever does will probably want to know the brand/model of the relay,! The centre of both sides to unclip it smart setup on the power... Hear the z-wave command fine and even click as though it was still.. 12A comes from something thin in at the centre of both sides to unclip it eight most common issues may. That the printer draw burned out the pocket socket is only spec’d to 15 A. exactly. Both a website and a 3D printer come to mind would also be that the printer draw burned out pocket! To go to guess would also be that the printer draw burned out the pocket socket that. Anything that can go wrong there of the plug, no hub or subscription required, just plug and... `` listen to port 80 '' line in the same Wi-Fi network same situation with a clicking…just power. Forum relates to that make of plug, they just built it like NEC says the... ( 25 % ) and reboot the router hear it click but just power. Home products easier and to live smarter a tripped breaker listen to 80! For your smart home device, and complete device setup reply to this email to respond that’s what. A lot of people assume it will be GE light switches do something similar just... Open it, could you please share in photo switch ( or power. Echo smart speakers and other smart devices with voice commands set the 5gz network to detail! App for you to control and manage your intelligent home products easier and to live smarter worried the. Run on your 2,4g network in your home, not a 5g remember also disable. Sides, slide something thin in at the circuit breaker ) may..