Perform the manual door handing process in the Installation Guide. Checkmark symbol with one beep - Programming was successful.“X” pattern with three beeps - Programming was unsuccessful. Devices & Integrations. 7 possible reasons: Place the battery cover onto the interior assembly, making sure to align the turnpiece with the shaft. This will enable it to lock by itself if left unlocked Press Lock button once.3. As a test, rotate the turnpiece on the deadbolt so the latch is retracted (unlocked), and close the door. Press the Program button once. Reinstall the lock. Remove the lock from the door, including the old latch. The panel on Kwikset model #914 SmartCode Touchpad Electronic Deadbolt Lock - Venetian Bronze does not stay lit all the time, the panel lights up 2 ways. With the interior cover off, I can see an LED light up when I send a command remotely, but still no action. Did you use SmartThings Classic or the newer version of SmartThings. Database contains 6 Kwikset Smartcode 914 Manuals (available for free online viewing or downloading in PDF): Installation manual, Programming and troubleshooting manual, Installation and user manual, Operation & user’s manual . If the screen is not pressed for 20 seconds, the system will time out, and you will need to restart the procedure.Deleting a Single User Code with the Mastercode Enabled1. SmartCode 914 features Z-Wave technology, meaning a compatible Z-Wave hub is needed to remotely access the lock, and the app that you will download depends on which system you purchase. I have two of these locks. If it is still unable to rotate, loosen the screws on the mounting plate and reposition the plate so there is no tension on the cylinder torque blade. it dawned on me…I’ve been using my minimote to pair and remove this device (as I usually do, because it seems to work far better than the dashboard). The lock must be replaced. Enter user code to be deleted.7. ecszone (Eric) June 28, 2016, 12:36am #1. SmartCode 914 features Z-Wave technology, meaning a compatible Z-Wave hub is needed to remotely access the lock, and the app that you will download depends on which system you purchase. 01 Secure means the messages are sent encrypted. If you immediately hear fi ve beeps and see the Checkmark flash five times, the Mastercode is enabled.Disabling and Deleting the Mastercode1. Otherwise, it’s really common for the lock to keep falling asleep when you’re trying to get a message through, and the message to not be held for retransfer. Re-enter Mastercode.6. Classic, traditional hardware styles with simple, unique details. Test the key again. Press Lock symbol once6. Make sure to enter a valid Mastercode in step 4 during your next attempt.10. Enter Mastercode.4. Programming and Troubleshooting Guide Mastercode 2 Troubleshooting: Installation 8 Troubleshooting: Door Jamming and Door Handing 9 Troubleshooting: Keypad 13 Troubleshooting: Smart Home Systems 14 Troubleshooting: Battery 16 Battery FAQ 17 61883 / 01 1 / 17 Technical Support 1-866-863-6584 www.kwikset.com 1 3 2 4 5 6 7 Attempt the procedure again, making sure to enter the same new Mastercode in step 2 and 4.6. Keep door open. If needed, the door handing process can be initiated manually. Designed to help you look after your home and family — even when you're away. Rotate the turnpiece 180° clockwise (you will need to use force when rotating the turnpiece, and you will hear it click). Press Lock button once.5. If the turnpiece does not align with the torque blade, rotate the turnpiece 180° clockwise (you will need to use force when rotating the turnpiece, and you will hear it click). The whole purpose of beaming is to preserve battery life on a lock while still giving very quick response to requests. Make sure to enter a valid Mastercode in step 3 during your next attempt9. Press Lock symbol once.6. Shop Kwikset SmartCode 914 Satin Nickel Single-Cylinder Deadbolt 1-Cylinder Smartkey Electronic Deadbolt Lighted Keypad Built-In Zigbee in the Electronic Door Locks department at Lowe's.com. Make sure switch #3 is on, and press the Program button once. If the Wireless Card LEDs continue to stay on, contact Technical Support. This is useful if the lock is being moved to a different door It’s near the edge of my range, so sometimes it’s just a little slow, but not bad. This procedure will work on most if not any smart locks made by Kwikset. If it is still unable to rotate, loosen the screws on the mounting plate and reposition the plate so there is no tension on the cylinder torque blade. Re-enter Mastercode.5. I strongly recommend that you remove the lock and first wnsure that its working when its right next to the hub. Press “9” six times.6. Press Program button once.2. Press Checkmark symbol once.3. Damn. SmartCode 914 Touchpad (ZigBee) Smart Lock. So, I installed a 914 a while back, and it works just fine. Kwikset SmartCode 913-914: Programming Without a Mastercode. Kwikset's SmartKey security also allows you to rekey the lock yourself in seconds, leaving lost or unreturned keys obsolete. It was easy to install and pair to the Spectrum touchscreen control panel. Re-enter Mastercode.6. (about 45 feet from the hub). Thanks! This door is about 5 feet from the other door which has zero problems. Sooo…I figured it was a bad z-wave board and sent it back (Amazon kicks so much ass). Page 1 61883 / 01 Programming and Troubleshooting Guide Mastercode Troubleshooting: Installation Troubleshooting: Door Jamming and Door Handing Troubleshooting: Keypad Troubleshooting: Smart Home Systems Troubleshooting: Battery Battery FAQ Technical Support 1-866-863-6584 1 / 17 ©2015 Spectrum Brands, Inc. ©2015 Spectrum Brands, Inc. … Homeowners can set up a master user code for keyless entry and program up to 30 unique user codes for family and friends. Programming and Troubleshooting Guide Mastercode 2 Troubleshooting: Installation 8 Troubleshooting: Door Jamming and Door Handing 9 Troubleshooting: Keypad 13 Troubleshooting: Battery 14 Battery FAQ 15 61920 / 01 1 / 15 Technical Support 1-800-327-5625 www.kwikset.com 1 3 2 4 5 6 It’s near the edge of my range, so sometimes it’s just a little slow, but not bad. Make sure switch #3 is on, and press the Program button once. If you don’t immediately hear three beeps and see the keypad fl ash green three times, the Mastercode is disabled.Note: The lock will time out after five seconds. Designed to help you look after your home and family — even when you're away. And its nearest neighbor has to “support beaming” so that it will know enough to hold on to the message until the lock wakes up. Press the Program button once. 1.) If you have to push, pull or lift the door to get it to close, adjust the position of the lower strike. Press Checkmark symbol once.3. Please see the list below for Z-Wave systems that can be used with the SmartCode 914 Z-Wave lock. How would I know? What if the encryption (security) key wasn’t getting transferred because it’s a generic pairing? Press Lock symbol once.5. Make sure the lock has room for an additional code. Make sure the user code is not a duplicate and that it is between 4 and 8 digits during your next attempt. Replace the battery pack. The mounting plate is placing tension on the torque blade. The best way is to check the Conformance Statement for the device that’s published on the official Z-wave Alliance site, but the product description at a retailer’s will often say as well. If the latch bolt does not extend to lock, then all codes have been successfully deleted. Remove the battery pack. Locks Kwikset Smartcode 914 Programming And Troubleshooting Manual (17 pages) Locks Kwikset SmartCode 914 User Manual ... For more information about the mastercode, download the Programming and Troubleshooting Guide on the SmartCode 913 page at www.kwikset.com. Adjust the tab of the lower strike (for your knob or lever) to help align the upper latch and strike so that the latch bolt enters the strike when the door is locked. (See my response in this thread: How to reset Yale LOCK With Z-Wave from ATT Digital Life?). The lock works just like my other one. Keep door open. After a lot of research I learned that Kwikset - Smartcode 914 Touchpad Deadbolt with ZigBee would work with the Spectrum (Brighthouse) security alarm system. The deadbolt latch and strike are misaligned, causing the latch to bind. Take the battery pack out of the unit and depress the button labeled "Program" three times if the unit doesn't operate properly after installation or fails to open with a key. How far is the hub from the lock? Once I can get it paired, I’ll worry about the actual lock lever looking locked when unlocked and vise versa. (Remember we’re talking about less than 2 seconds of opportunity here.). Front Door to alarm panel /hub is about 10 feet. SmartCode deadbolts require a tapered latch bolt for ease of operation. Perform the manual door handing process Security on the outside, convenience on the inside. Problem with kwikset 914. Connect with us. Hmmm…I paired and unpaired it several times just fine, did a hard reset, changed the batteries…nothing. I had a similar issue with the same lock. I just installed the Yale lock last night and had a similar experience. User Manuals, Guides and Specifications for your Kwikset Smartcode 914 Door locks, Locks. Press Checkmark symbol once3. Programming and Troubleshooting Guide Mastercode 2 Troubleshooting: Installation 10 Troubleshooting: Door Jamming and Door Handing 11 Troubleshooting: Touchscreen 14 Troubleshooting: Smart Home Systems 15 Troubleshooting: Battery 17 Battery FAQ 18 62818 / 01 1 / 18 Technical Support 1-866-863-6584 www.kwikset.com 1 3 2 4 5 6 7 Please see the list below for Z-Wave systems that can be used with the SmartCode 914 Z-Wave lock. Explore a world of innovations. Due to individual printers, dimensions on installation instructions may not print at an accurate scale. Summary of Contents for Kwikset Smartcode 914. Press and HOLD the Program button while reinserting the battery pack. Re-paired it, etc… Still nothing. This is a complete install of the Kwikset Smartcode 913. Success: flashing checkmark symbol and single column of digits. Thanks, JD. Rigging65 (Ryan) July 1, 2015, 5:01pm #1. Signature Series Deadbolt (Round) with Home Connect with Z-Wave 500 Technology ... Troubleshooting Guide. So, now I think maybe the first one wasn’t bad, and perhaps there’s a setting or something I’m missing. Press “9” six times.8. Attempt to lock and unlock the door with the key. Press the Program button once more. The Checkmark will flash five times and you will hear five beeps.2. My 914 lock doesn’t pair in the newer version. How to reset Yale LOCK With Z-Wave from ATT Digital Life? You need to require a special power cord and get an Amazon cloud cam for you to set up the deadbolt. Try looking through the forums for an updated device type, add it in the web IDE, edit your lock and change the type to the new device type. Press and HOLD the Program button until the keypad flashes green (about 5 seconds).2. Z-Wave is the smarter choice for smart homes. Make sure the user code is not a duplicate and that it is between 4 and 8 digits during your next attempt. Press Lock symbol once.If programming is successful, the Checkmark will illuminate and you will hear one beep. I have a Linear PD300z. Explore a world of innovations. Document Details: 17 pages, 2.29 MB filesize. Press Lock button once5. Is it a version of zwave that supports beaming or is it device specific? Press Lock symbol once8. I installed a second 914. Press and HOLD the Program button until the Checkmark symbol illuminates (about 5 seconds).2. ... 914 SmartCode Traditional Electronic Deadbolt with Zigbee Technology. Press Lock symbol once.6. Press the Lock button while the door is open and unlocked. Page 1 Prepare the door and check dimensions If drilling a new door, use the supplied template and the complete door drilling instructions available at www.kwikset.com/doorprep. For instructions on how to add user codes when the Mastercode is disabled, see the Installation and User Guide that came with your lock.1. Test the key again. 8. Programming and Troubleshooting Guide Mastercode 2 Troubleshooting: Installation 10 Troubleshooting: Door Jamming and Door Handing 11 Troubleshooting: Touchscreen 14 Troubleshooting: Battery 15 Battery FAQ 15 62811 / 01 1 / 15 Technical Support 1-800-327-5625 www.kwikset.com 1 3 2 4 5 6 If it is unable to rotate, remove the interior assembly from the mounting plate. Make sure the Mastercode has been enabled before trying to disable it. You must have the working key to re-key the lock. The wrong deadbolt latch is installed. Press lock symbol once.5. Keep door open. Attempt to rotate the turnpiece on the interior assembly to the vertical position. Enter new user code.6. Cool! Press Lock symbol once.4. Won't lock , status correct. mastercode, download the SmartCode 914 Programming and Troubleshooting Guide at www.kwikset.com. 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