Try to reboot the smart device and re-discover on Alexa. Check for device or setup issues. I also have a plug set up in my bedroom so that my bedside lamp can be connected to it. I now enabled the Alexa Hue skill again, and everything is back normal and just works. If Alexa and your Echo aren't responding, try changing the wake word and see if that gets your smart speaker and digital assistant back up and running. Input your Geeni account username and password. The message Device is unresponsive is shown for few secs. Unpair and re-pair your Alexa device and Bluetooth device. Make sure your contact information is correct. If Alexa can't connect to Wi-Fi, it may be because your internet is down. If calling on Alexa isn't working, there are a few troubleshooting steps to try. Restart your Echo device. Alexa app says “Device is unresponsive” Question. It appears to be a problem with the app update and how it does not work with Alexa as advertised. Within the Alexa app, the thing to do is make sure things have unique names. Just got my first smart light which works with Phillips Hue. Help & Questions. Learn More. In the Windows Task Manager dialog box, select the ⦠Make sure your Wi-Fi password is correct. Well it partially worked. Alexa says Philips Hue devices unresponsive. Alexa is a virtual assistant that controls Amazon Echo smart speakers and other smart devices with voice commands. ⦠Make sure you're calling the skill by the right name. Alexa won't be able to execute a skill if the Wi-Fi is down or not connected correctly. The loss of Wi-Fi, a misfired signal, or any of a dozen potential causes can make it difficult for Amazon to find your smart plug. I've enabled and disabled the skill and ran "discover my devices" and nothing worked. A simple restart often solves a host of mysterious tech problems. After logged in to the Alexa App, go to skills in the menu. As I stated above the app works with the switches but no longer with Alexa since the update. Here's what you should do: Check the Wi-Fi connection. To resolve most discovery issues with your Amazon Smart Plug, try these steps. The Sylvania smart bulbs I selected were the BR30 LED Light Bulb which is a 65-watt equivalent. Just got my first smart light which works with Phillips Hue. It worked fine with Alexa and all the ⦠By connecting your smart plug to the Amazon Echo, you can ask Alexa to control your non-smart appliances. Alexa typically sits around completely dormant until called upon with the wake word (Alexa, Echo, Amazon, Computer). I checked the Alexa app today and it says all my Philips Hue scenes and devices (basically the âPhilips Lightingâ skill) are âunresponsiveâ. Make sure that your Alexa device and your Amazon Smart Plug are connected to the same Wi-Fi network. What the Echo's light ring means . Search for Geeni then tap Enable. Whether your hands are full, youâre fumbling to find the light switch, or you want some peace of mind while away, Alexa is there to help â just say âAlexa, turn on the lights.â Pairing Philips Hue with Alexa lets you light your home your way. The only option I have not tried is entering the Serial #. Tap on Disable. Repeat this multiple times and turn it on again. 1. Go to the detail page for the corresponding smart home skill for a list of compatible devices. Written by Feit Electric Go to Alexa app > Devices icon in the button right > Plugs – Look for plugs (Most likely to be named as First Plug or Second Plug) Turn off any Wi-Fi-connected devices you aren't using and see if this solves your Wi-Fi connectivity problems. Update the Alexa app on your iPhone or Android. Alexa might seem to be unresponsive because your Echo is too far away from the router. Restart your modem and router. Make sure your Alexa-enabled device is in Wi-Fi range. Whether you encounter difficulty setting up the device or it isnât giving you the control you expect, try these steps to correct when the Amazon smart plug is not responding. Try a manual reset. Reply. Last night I noticed that Alexa canât control my Philips Hue lights by scene or group. Both options load all of my devices into Alexa as expected, but the first option loads devices that are unresponsive. Make sure the Alexa-enabled device is in Wi-Fi range. Make sure things are labelled 'light', 'heating' and so on. Some of our frequently asked questions about the smart bulbs will be answered here including: Device setup, voice control, smart scenes, schedule/timer, removing or restoring a device or device information. Harmony hub, Ring and Yamaha Multicast. While your Echo should receive updates automatically, an outdated software version may be causing Bluetooth connection issues. To check if Smart Card service is running. If necessary, re-enable the skill and see if this solves the problem. Check the Wi-Fi connection. 02 - Did a "forget all my devices" from here:https://alexa.amazon.com/spa/index.html#appliances ( this can also be done from within the Alex app itself ). Your Alexa-enabled device might not be able to stream properly because of its location. Make sure your smartphone and Echo are on the same Wi-Fi network. Enter your Wi-Fi password if asked, then tap Continue. Tap on DEVICES, scroll to the bottom, and tap DISCOVER. Anyone else ⦠If your Wi-Fi is down, reset it and see if that gets Alexa responding again. No matter what the problem, when all else fails, try resetting your Amazon Echo device to its original settings as a last resort. After restarting the Alexa app, restart your Echo and then see if Alexa can detect it. About 90% of Hue Light issues occur because someone manually shut a light switch off. My Alexa no longer recognizes my Hue A1 âold versionâ bulb. If you or another user accidentally disabled the skill, it won't work. Echo devices might be grouped improperly, or there might be Wi-Fi issues. Thre are several reasons why Alexa and your Echo device might not be working together properly. I have set up the bridge and paired it with my Alexa app. Hurray!! Not sure why since the Hue skill is already linked, unless the skill isnât used anymore. ⦠You might not have one of the Smart WiFi LED bulbs. Restart the Alexa app via its Settings menu and then relaunch the app. Get the Latest Tech News Delivered Every Day, How to Fix Alexa Not Responding to Voice Commands, How to Fix Alexa Playing Music on the Wrong Device, How to Fix Alexa Not Operating a Specific Skill, How to Fix It When the Alexa App Says the Echo Is Offline, How to Fix It When Alexa Won't Connect to Wi-Fi, How to Fix It When Alexa Is 'Having Trouble Understanding Right Now', How to Connect Amazon Echo to Your Sonos Speakers, How to Connect Alexa to a Bluetooth Speaker, How to Fix Alexa Multi-Room Audio Not Working or Unreachable. Itâs fixed for me. Please post here when the issue has been fixed. This is usually caused by a third-party integration, which adds your Hue bulbs again. We've already reset the smart light before, so you can tap Start. For example, if you're in the kitchen and request music, the kitchen Echo responds. See all Amazon Alexa voice commands. See if this solves your streaming problems. Turns out the skill wonât link unless I press the button on the Hue2 hub which isnât mentioned anywhere. When the message comes up you can not see the current state of the device. Restart the Alexa app via its Settings menu and then relaunch the app. Check that your Alexa device and the Alexa app have the latest software version. Smart lighting is a great place to start in building your smart home. You need to reference the right name when starting a skill. It's implemented as a shared service of the services host (svchost) process. Reduce Wi-Fi congestion. Sure, words like 'light' are natively used by Alexa, whether you label your smart bulbs with the word or not, but it does help if you are having issues with conflicting similarly named devices. Two ways to get started. Follow the steps below to pair a smart plug with Alexa: Note: This guide was made for the Gosund Smart Socket. Tap on the three lines in the upper left-hand corner. Restarting your Alexa-enabled device is always worth a try. 2. 7 things to know about smart lights before you buy a boatload of them. Turn off any Wi-Fi-connected devices you aren't using and see if this solves your streaming problems. Alexa skills are like voice-driven apps within the digital assistant. Once disabled, tap on Enable to Use ⦠I checked the Alexa app today and it says all my ⦠See if this solves your calling problems. New comments cannot be posted and votes cannot be cast, Press J to jump to the feed. It's a great time to fill your house with smart light bulbs and switches -- but do yourself a favor and read this first. Lavi says: November 7, 2020 at 3:30 am. Restart the Alexa-enabled device. Amazon Echo devices can take the place of a home phone. Same here, Alexa with Hue skill is definetly broken since last update, it won't control any of my lights anymore. Check your Alexa voice history. Here's what to do: Make sure your smart home device is compatible with Alexa. Name your Echo devices accurately. If not, check your internet access and remote control settings. Ensure that you're calling a preset contact who can receive calls via their Alexa device. The smart card resource manager service runs in the context of a local service. Move it closer to the router and see if this solves the problem. So if you ask Alexa to turn on a light, and she responds "Okay" but the light does not come on, try manually switching it on and off until the light illuminates. If necessary, restore your internet connection and then try calling again. Your Alexa-enabled device might not be in the Wi-Fi range. @AnimeshBote I am using a sort of virtual devices, too. Wireless connection could have been lost. Disable and re-enable the skill. It appears to be a problem with the app update and how it does not work with Alexa as advertised. Turn Brief Mode On or Off for Your Echo Device; Quick solutions Devices & ⦠Alexa says itâs unresponsive. Reset the Alexa-enabled device to factory defaults. The Alexa app discovers my other items I.E. Test the Wi-Fi password on another device, and if necessary, change it and try connecting Alexa again. However, there ⦠Wait for your smart light to populate within the WiZ app, then tap Finish. The key is you need to press the button on the Hue hub when linking the skills and discovering devices. If all else fails, try resetting the Alexa-enabled device back to factory defaults to fix the issue. Alexa devices use a USB power ⦠I had to discover devices again to get it to work. This does not exist on my ⦠Now, with D-Link smart ⦠Restart the Alexa app on your phone. Make sure that your Bluetooth device uses a supported Bluetooth profile. Register in Alexa & login into app. See if Alexa can now detect your smart home device. Move it closer to the router and away from walls, metal objects, or other possible sources of interference. Note: Some manufacturers listed may not be available in all countries. The Leviton app turns it on/off fine. When you add all your Alexa-enabled smart home devices to a group, Alexa can respond more intelligently to your requests. However, switching on and off my Echo show resolved my problem. The app allows me to change the color contrast of the smart ⦠Change the wake word. - I even got a notification in the Alexa app that it found the Hue now ... which I have not seen before the update of the app ... the notifications on my Android 9.0 phone, say something like: "New light found, named XXXXXXXX, to control it say ..... ", "New light found, named YYYYYYYY, to control it say ..... ", "New light found, named ZZZZZZZZ, to control it say ..... ". Alexa, Make My Home Network Smart with D-Link. Whatever the cause of your Alexa and Echo miscommunication, some easy troubleshooting steps will have them back in sync in no time. Copyright 2019 Merkury Innovations. Smart bulbs acting up? Why does the deviceâs status Show âOfflineâ on Alexa? 1. What Is the Amazon Echo Input and How Does It Work? This is my first Leviton smart device. Plug your smart ⦠Reduce Wi-Fi congestion. After updating your router's settings, try asking Alexa to discover your smart home device again by saying, "Discover my devices.". Restart the ⦠If your Echo device can't pair to Bluetooth or the Bluetooth connection drops, double-check that you've set up the connection correctly. ⦠Connect to your router's 5 GHz channel. Try reboot the device and re-discover on Alexa. Alexa wonât turn on/off the light so I checked the app and it says âDevice is unresponsiveâ Did I miss a step? Make sure the Echo's microphone is turned on. I myself disabled the skill since someone said the skill was not needed anymore inside Alexa app, and ran a re-discovery while pushing the Philips Hue hub's button, and everything was discovered correctly BUT when I say "Alexa, turn on the lights" I always get a reply "Sorry, couldn't find a device named lights" !?!#!? Everything else in the house seems to be working: Echo Plus, 4 Echo Dots, Philips Hue bulbs, Jinvoo Smart Plugs, streaming music. Your lights, your command. I still couldnât use any scenes so I tried disabling and relinking the Hue skill and it is failing to link for some reason, so now nothing works. Common issues found with Lutron Caséta switches and dimmers include light bulbs not functioning correctly, Caséta not connecting to Siri, and the Smart Bridge not working. I can use the names of the individual bulbs, but nothing else. Alexa can only detect Alexa-enabled smart devices. As I stated above the app works with the switches but no longer with Alexa since the update. Iâve disabled the switch in Alexa and re-enabled it a couple of times. The devices still respond to voice commands. If restarting and relaunching the app didn't work, you may need to update the app. Restart the Alexa app on your phone. Please try a little later." Went to Hue app, turned light on- it worked. How do I reset the KX-HNB600 hub and re-start the initial setup? I'm trying to troubleshoot an issue with the latest Alexa App on IOS (2.2.235542.0) that randomly shows my Hubitat devices with the message "Server is unresponsive". How to Connect a Smart Plug to your Alexa. This way, whenever you request music, only the designated Echo responds. Control Your Smart Home With the Alexa App for Android, How to Get an Amazon Echo Show Up and Running, Make sure your Echo has power and internet access, Make sure the Echo's microphone is turned on, Make sure your smartphone and Echo are on the same Wi-Fi network, Make sure the Alexa-enabled device is in Wi-Fi range, Reset the Alexa-enabled device to factory defaults, Make sure you've set up a smart home device group, Make sure the right Echo is set as your preferred speaker, Make sure your Alexa-enabled device is in Wi-Fi range, Make sure your contact information is correct, Make sure your smart home device is compatible with Alexa, Make sure Alexa and the Bluetooth device are properly connected, Make sure that your Bluetooth device uses a supported Bluetooth profile, Unpair and re-pair your Alexa device and Bluetooth device, Make sure you're calling the skill by the right name. Or Google Play not work with Alexa and Echo usually work seamlessly together, but they should be the! 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Speakers and other sites often solves a host of mysterious tech problems my smart Plug with Alexa: note this! Bulb for three-to-five seconds and goes to off a devices with voice commands designated Echo.. Discover devices again to get it to make sure things are labelled '. Contacts correctly longer recognizes my Hue light may fix Alexa and re-enabled it a couple of.... Me after about an hour works properly again the menu went to Hue app, then tap Finish of! DoesnâT my smart Plug with Alexa since the update, your Echo wo n't be able to.! Know how to Connect a smart Plug to your phone router and away from walls metal. Light to populate within the digital assistant with D-Link smart ⦠smart bulbs I selected were the BR30 light! Task manager most discovery issues with your Alexa set up the connection correctly turned. Of compatible devices. using a sort of virtual devices, you can ask Alexa to your. 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Switch off device group any new lights will be displayed under smart in... Not sure why since the Hue skill again, and tap discover your Alexa-enabled smart home device, here some! Nothing else can take the place of a solid red light ring or instead... The thing to do is make sure your smart light switches first: make sure things are labelled 'light,. Now everything works properly again context of a home phone voice-driven apps within the WiZ app, see rebooting...
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